Privacy Policy
How we collect, use, disclose, and protect your information when you visit edraindex.com and engage with EDRATM. This page reproduces the OutsourcingHubIndia privacy policy in full, with additional disclosures specific to this website.
This is the privacy policy for edraindex.com, the website of EDRATM — the data-readiness layer for sustainability reporting. EDRA is a product built and operated by P B Tech Impact Solutions Private Limited (PBTIS), doing business as OutsourcingHubIndia (OHI).
The privacy practices of OutsourcingHubIndia, set out in full below, apply to this website. Because edraindex.com additionally uses certain website-analytics, visitor-identification, and email-tracking technologies, we provide the supplementary disclosures that follow the OHI policy.
Reproduced in full from outsourcinghubindia.com
Please read this policy carefully before using our websites
Thank you for choosing P B TECH IMPACT SOLUTIONS PRIVATE LIMITED (PBTIS) doing business as OutsourcingHubIndia (OHI) and for your Real Estate Finance and Accounting, General Accounting, Business Intelligence (BI), ESG, Financial Analysis and related services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services and visit our website – https://www.outsourcinghubindia.com
1. Definitions
The following capitalized terms shall have the meanings assigned to them as under:
2. Information We Collect
Personal Information
We may collect personal information from you when you use our Site or engage with our services. This may include, but is not limited to, your name, contact information, address, financial information, and other relevant details necessary for the provision of our services.
Automatically Collected Information
We may automatically collect certain information when you visit our Site, such as your IP address, browser type, device information, and other usage data. This information helps us improve our Site and services and enhance your overall experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide you with the Real Estate Finance and Accounting, General Accounting, Business Intelligence (BI), ESG and Financial Analysis and related services you have requested.
- Communication: To communicate with you regarding your account, updates, and important information related to our services.
- Analytics: To analyze and improve the performance of our Site and services.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you.
5. Incident Management and Reporting
In the event of a data breach or security incident, we are committed to maintaining transparency and acting swiftly. We will notify affected stakeholders and regulatory authorities within the timelines required by applicable data protection laws. Our incident response protocols are designed to contain, assess, and mitigate risks effectively.
6. Digitalization
We are proud to operate as a 90% paperless organization, leveraging digital workflows to enhance operational efficiency, reduce environmental impact, and ensure secure information management. This shift supports sustainability, improves data protection, enables faster document access, and ensures accurate version control throughout our systems.
7. Security
We implement a variety of security measures to safeguard your personal information. We use encryption, secure socket layer technology (SSL), and other industry-standard security protocols to protect data transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Cookies
We use cookies to enhance your experience on our Site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
9. Your Choices
You have several rights regarding how we handle your personal information. These include:
- Access: You have the right to request access to the personal data we hold about you and to obtain a copy of it.
- Correction: You may ask us to correct or update inaccurate or incomplete personal information.
- Erasure: You have the "right to be forgotten," meaning you may request that we delete your personal data where legally permitted.
- Restriction: You may request that we limit the processing of your personal information under certain circumstances.
- Objection: You have the right to object to the processing of your data, including for direct marketing purposes.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format, and have the right to transmit it to another controller.
- Withdraw Consent: Where we rely on your consent to process personal data, you can withdraw it at any time without affecting the lawfulness of processing before the withdrawal.
To exercise any of these rights or if you have questions or concerns about your privacy, please contact us at info@outsourcinghubindia.com. We are committed to responding to your request promptly and in accordance with applicable privacy laws.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our Site. Your continued use of our Site and services after the posting of changes constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
OutsourcingHubIndiaOkhla Phase II, New Delhi – 110020, India
USA: +1-646-367-8976 | India: +91-11-49948850
info@outsourcinghubindia.com
If you wish to contact our Data Protection Officer (DPO) regarding any privacy or data-related concerns, please reach out to:
Amit SarkarChief Information Security Officer (CISO) & Data Protection Officer (DPO)
DPO@outsourcinghubindia.com
Thank you for trusting OutsourcingHubIndia with your Real Estate Finance and Accounting, General Accounting, Business Intelligence (BI), ESG, Financial Analysis, and related services.
Specific to the EDRA™ website — supplements, and does not replace, the policy above
These additional disclosures describe technologies and processing that are specific to the edraindex.com website. They supplement the OutsourcingHubIndia Privacy Policy above; where the two address the same topic, both apply.
A1. Website analytics & visitor identification
To understand how our website is used and to identify organisations that may be interested in our services, edraindex.com uses the following third-party technologies. These may set cookies and/or process your IP address, device, and browsing activity. Each provider acts as an independent processor or controller of the data it receives, under its own privacy policy.
- Google Analytics 4 (GA4) — measures website traffic and usage so we can improve the site. Processed by Google.
- Google Ads — conversion measurement and remarketing tags that help us understand which marketing activity leads to enquiries. Processed by Google.
- Microsoft Clarity — aggregated session analytics, heatmaps, and (where enabled) session replay to diagnose usability issues. Processed by Microsoft.
- RB2B — identifies, where possible, the organisation or professional associated with a website visit, for business-to-business outreach.
- Leadfeeder / Dealfront — identifies the company associated with a visit using IP and firmographic data, for business-to-business sales.
- Lusha — website-visitor identification and business-contact enrichment, for business-to-business sales.
You can control or refuse cookies through your browser settings, opt out of Google Analytics via the Google Analytics opt-out add-on, and manage Google ad personalisation in your Google Ad Settings. For the specific cookies these tools set and how to control them, see our Cookie Policy. To ask us to stop processing data associated with you through these tools, contact us using the details below.
A2. Email open & click tracking
When we send you email — including outreach, updates, and replies to your enquiries — we may use tracking technologies such as a small embedded image ("pixel") and uniquely tagged links. These allow us to see whether and when an email was opened, how many times, the approximate device or location, and whether you clicked a link within it.
We use this information to understand how our communications are received, gauge interest, time our follow-ups, and improve the relevance of what we send. For recipients in the EU/UK, our lawful basis for this is our legitimate interest in communicating effectively with current and prospective clients; we balance this against your privacy and limit tracking to what is necessary for that purpose.
You can opt out at any time: configure your email client to block remote images (which disables pixel tracking), avoid clicking tracked links, or email us at hello@edraindex.com to ask us to stop tracking your messages or to be removed from our mailing list. Email-tracking data is retained only as long as needed for the purposes above and is not sold or shared except with the service providers that help us deliver and analyse our email.
A3. Forms & enquiries
When you submit a form on edraindex.com — such as the "Request an Assessment" form — we collect the details you provide (for example your name, work email, company, portfolio type, approximate number of assets, primary objective, and any message). We use a third-party email delivery provider (Resend) to send this information to our team so we can respond to your enquiry, and we may retain it to follow up and for our records. We do not use these details for unrelated purposes or sell them.
A4. Your rights & contacting us
The rights described in section 9 ("Your Choices") of the OutsourcingHubIndia policy above apply equally to data processed through this website. To exercise them, or to raise any question about the technologies described in these additional disclosures, contact:
EDRATM · OutsourcingHubIndiahello@edraindex.com
Data Protection Officer: DPO@outsourcinghubindia.com